Secure Knowledge & Document Review System
A permission-aware AI knowledge and document-review system with source citations and access controls — so expert teams find and use trusted information without exposing privileged data.
Client
Professional Services Firm
Region
United Arab Emirates
Year
2024
Outcome
15+ hours/week saved
The Challenge
Knowledge was scattered across documents, drives, and matter folders. A naive chatbot risked surfacing privileged content to users who were not authorized to see it, so the team kept searching manually.
Our Approach
Built a secure RAG knowledge assistant with clean document ingestion, permission-aware retrieval, source citations on every answer, retrieval-quality evaluation, and a monitoring dashboard.
The Outcome
Experts now retrieve cited answers in seconds while access boundaries stay intact, saving an estimated 15+ hours per week across the team — with every answer traceable to a trusted source.
Headline Outcome
15+ hours/week saved
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